Terms of Service

1. Definitions and corporate architecture

• "Platform" refers to the unified digital ecosystem owned by the Company, including ASPIXR OS, its APIs, webhooks, and virtual terminals.
• "Tenant" or "Hotel Owner" refers to independent hotel owners, operators, or third-party managers who license our Software or contract with the Company for the ValueLodge revenue-management, reservations and distribution program. A Hotel Owner is not a franchisee, brand licensee or lessee of the Company, and the Company holds no ownership, management or possessory interest in the property. The Hotel Owner keeps its own hotel name on every listing, its own online travel agency accounts, and its own bank account.
• "Guest" refers to any end-consumer or corporate entity booking accommodations, executing direct transactions, or processing walk-in payments at a property utilizing our Services.
• "Platform Fees" refers, separately and without overlap, to (a) ASPIXR OS subscription fees, AI credit allocations and Work Pack purchases payable by ASPIXR subscribers, and (b) for hotels on the ValueLodge program, a fee charged as a percentage of room sales recorded in the Platform, together with any flat monthly retainer applicable to the Hotel Owner's tier, at the rates set out in that Hotel Owner's signed agreement and its rate annex. The ValueLodge fee is a fee for services charged on recorded room sales; it is not a management fee and confers no management interest in the property.

2. Compliance crawler & financial rails disclosure

Wolodge Global Holdings LLC operates strictly as a technology and services provider. It does not own, lease or manage the hotels that use its Services.

• No banking status: We are not a bank, depository institution, or money transmitter. All financial processing, multi-currency wallet management, cross-border routing, and local domestic payouts are executed via tier-1 international electronic money institutions (EMIs), payment card networks, and licensed clearing partners (including, but not limited to, Stripe and Airwallex).
• Account verification: Tenants must undergo mandatory automated business verification checks required by our financial partners before being approved for transactional ledger integration.

3. Fees, transfers, and multi-tenant ledger splitting

By integrating your hospitality assets with the Platform, you explicitly agree to the following financial parameters:

• SaaS and compute billing: ASPIXR OS monthly subscriptions and AI compute credits are billed exclusively in United States Dollars (USD) and processed automatically via the User's linked card through our US merchant gateway.
• Channel revenue ownership: Bookings sold through the Hotel Owner's own online travel agency accounts remain the Hotel Owner's to collect. Those remittances, whether paid by local currency bank wire or by Virtual Credit Card, settle to the Hotel Owner's own bank and merchant accounts, and the Hotel Owner's extranet, banking and payout details remain in the Hotel Owner's name at all times. The Company is never named as payee on a Hotel Owner's listing and holds no access to the Hotel Owner's bank account.
• Transactional ledger: Guest payments taken through valuelodge.my, and card payments taken at the property through the Company's virtual terminal or lobby kiosk where the Hotel Owner has enabled the Company's custody lane, are collected by the Company as merchant of record through its licensed payment partners and held before settlement to the Hotel Owner.
• Automated disbursements: Where the Company has collected room revenue on the Hotel Owner's behalf, that room revenue is disbursed to the Hotel Owner in full, in their local currency (e.g., MYR, THB, IDR) utilizing local clearing networks, after the applicable holding period. Platform Fees are not deducted from those disbursements. The Company reserves the right to delay disbursements in the event of suspected fraud, guest chargebacks, or technical network updates.
• Fee invoicing: Platform Fees on recorded room sales are invoiced to the Hotel Owner separately, in United States Dollars, at the rates set out in the Hotel Owner's signed agreement and its rate annex, and charged to the payment method on file. The Company absorbs its own card-processing costs on those charges and does not add them to the invoice. Where an invoice remains unpaid after the Company's retry schedule, the Company may recover the outstanding amount from funds it is holding for the Hotel Owner, as security for collection only.

4. Intellectual property rights

Unless otherwise indicated, the Site, Software, source code, databases, functionality, AI algorithms, database schemas, API architecture, website designs, audio, video, text, photographs, and graphics on the Site and Platform (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks"), specifically including the connected W+O infinity-loop typographic ligature, are owned or controlled by Wolodge Global Holdings LLC, and are protected by copyright, trademark, and trade secret laws of the United States and international conventions.

5. Indemnification & physical liability shield

Wolodge Global Holdings LLC employs the revenue desk, reservations and area-management staff who deliver its Services remotely and on visits, but employs no hotel staff and holds no operational control of any property. Hotel employment, physical operations and on-site liability remain the Hotel Owner's.

• Tenant indemnity: The Tenant agrees to defend, indemnify, and hold harmless the Company, its subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, made by any third party (including Guests) due to or arising out of: physical property maintenance failures, local labor or cleaning staff disputes, local tax liabilities, bodily injury, or property damage occurring at the physical hotel site.

6. Jurisdictional lock-in & mandatory arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN LOCAL COURTS.

• Governing law: This Agreement and your use of the Services are governed by and construed in accordance with the internal laws of the State of Wyoming, United States, without giving effect to any choice or conflict of law principles that would cause the application of the laws of any other jurisdiction.
• Exclusive forum: Any legal suit, action, or proceeding arising out of or related to these Terms or our Services that is not subject to arbitration shall be instituted exclusively in the state or federal courts located in the State of Wyoming, United States. You hereby irrevocably submit to the personal jurisdiction of such courts and waive any claim of forum non conveniens.
• Binding arbitration: Any dispute, controversy, or claim arising out of, relating to, or in connection with this contract, including its existence, validity, interpretation, performance, breach, or termination, shall be referred to and finally resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The place of arbitration shall be San Francisco, California, United States. The proceedings shall be conducted entirely in English, and the arbitral tribunal's decision shall be final, unappealable, and binding upon both parties.

7. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WOLODGE GLOBAL HOLDINGS LLC, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE PLATFORM, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE THREE (3) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING, OR $1,000 USD.

8. Miscellaneous and severability

Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.